Product Details:
Premium polyester material – super soft and extremely comfortable
Durable fabric, resistant to wrinkles, shrinkage, and mildew
Long-lasting vivid colors even after machine washing
Hooded design with adjustable drawstring
Two side pockets for convenience
Slightly ribbed sleeves and hem for a snug fit

Customization Options:
Personalize with your own photos, text, or artwork to create a truly unique product.

Note:
Manual measurement may result in 1–3 cm size deviation
Color may vary slightly due to production batches, lighting, or screen settings

Production Time

Orders with Standard Shipping are processed and shipped within 7–9 days.
Production time may vary slightly during peak seasons or holidays.

Shipping Time

Standard Shipping: Delivery usually takes 8–20 business days (Excluded processing time) after dispatch.
Delivery time may vary depending on location and carrier conditions such as weather or holiday surges.

Additional Information

You will receive a confirmation email with tracking details once your order has shipped.
If your order contains multiple items, they may be shipped separately to ensure faster delivery.
For urgent needs, consider upgrading to an expedited shipping option (if available).
If your package does not arrive within the estimated timeframe, please contact our support team for assistance.

Note: Production and shipping times are estimates and may be affected by external factors such as customs clearance, weather conditions, or carrier delays. We appreciate your understanding and patience.

How to Start a Return

Contact our support team at support@shopcolormuse.com and include the details below.

Please provide:

Your order number and full name
Proof of purchase (e.g., screenshot or confirmation email)
A brief reason for your return
Photo or video if the item is damaged, defective, or incorrect

Processing timeline: We typically review and verify your request within 24 hours.
If approved, refunds are processed within 14 business days. Your bank or card issuer may take an additional 3–5 days for funds to appear in your account.

Payment Methods

Payment Methods	Country
Visa, Mastercard, and American Express (credit/debit or prepaid cards via PayPal)	Worldwide
Buy Now, Pay Later options: Afterpay, Affirm, or Klarna (via PayPal)	United States*

Note: All online transactions must be linked to a valid billing address. Please ensure the billing address you provide matches the one registered with your credit card or prepaid card provider.

Buy Now, Pay Later Availability: Currently available only in the United States. European customers will soon have access to this payment option. For more information, please check PayPal’s Buy Now, Pay Later details.

Affirm Notice: Payment options through Affirm are subject to eligibility and may not be available in all states. Details and lending partners can be found at
affirm.com/lenders.
California residents: Loans by Affirm Loan Services, LLC are made or arranged under a California Finance Lenders Law license.